Last Updated: 13/08/2025
Panathottam respects your privacy and is committed to protecting your personal information. We operate as a financial guidance and brokering service, connecting customers with relevant financial institutions, service providers, and opportunities. We are not a bank, lender, or government agency, and we do not have the authority to verify official documents or conduct KYC checks.
1. Information We Collect
We may collect the following information when you interact with us:
- Name
- Contact details (phone number, email address, postal address)
- Basic financial preferences (loan type, investment interest, insurance needs, etc.)
- Non-sensitive demographic details (e.g., city, age range)
- Any information you voluntarily provide for us to connect you with financial service providers
We do not request, store, or verify sensitive government data such as Aadhaar numbers, PAN numbers, passports, or bank passwords. If such information is required for a service, it will be handled directly between you and the service provider.
2. How We Use Your Information
We use the information you share with us for:
- Providing financial guidance and recommendations
- Connecting you with financial institutions, brokers, or service providers
- Communicating updates, offers, or service information
- Improving our services and understanding customer needs
3. Sharing Your Information
We may share your contact and preference details with:
- Partner financial institutions and brokers who can provide relevant services
- Third-party service providers for communication or support purposes
We do not sell your personal information to unrelated third parties.
4. Our Role & Limitations
- We only facilitate connections and provide general financial guidance
- We do not verify the authenticity of your documents or the services provided by third parties
- We are not responsible for the decisions made by you or third-party providers after we make a referral
5. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Meet legal or contractual obligations (if any)
6. Security Measures
We take reasonable steps to protect your data through secure storage, restricted access, and encryption where appropriate. However, no data transmission over the internet can be guaranteed as 100% secure.
7. Your Rights
You may request to:
- Access the personal data we hold about you
- Update or correct your details
- Request deletion of your information from our records
If you have any questions about our privacy policy or the protection of your personal information, please do not hesitate to contact us